Shipping policy
Shipping Policy
At PrettyBlade®, we want your order to arrive safely and smoothly. Once your order is placed, our team works to get it processed and on its way to you as quickly as possible.
Order Processing
Orders are typically processed within 1 to 3 business days after your purchase is completed.
Once your order has been shipped, you will receive a confirmation email containing your tracking information when available.
Please note that orders placed on weekends or holidays may begin processing on the next business day.
Shipping Times
Estimated delivery times are:
United States: 5 to 10 business days
Canada: 7 to 14 business days
International: 7 to 18 business days
These timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, customs processing, weather, holidays, and other circumstances outside of our control.
Tracking Your Order
Once your order ships, you will receive tracking information by email. Please allow some time for the tracking information to update after your package has been handed to the carrier.
If your tracking information has not updated immediately, this does not necessarily mean your package is lost.
Shipping Address
Please make sure your shipping information is correct before completing your purchase.
If you enter an incorrect or incomplete address, please contact us as soon as possible at tryprettyblade@outlook.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed Or Lost Packages
PrettyBlade® is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect addresses, or other circumstances outside our control.
If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
If you still cannot locate your package, contact us at tryprettyblade@outlook.com and we will do our best to assist you.
Damaged Orders
If your order arrives damaged or you believe you received the wrong item, please contact us as soon as possible at tryprettyblade@outlook.com.
Please include your order number and photos of the package and product so our team can review the issue and help resolve it.
Questions About Shipping?
We're always happy to help. If you have questions about your order or shipping, contact us at:
PrettyBlade®
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